REFUND POLICY

Last updated: October 20, 2026

This Refund Policy applies to your use of SKINTITAN.ST. The Service is provided by PREMZONE LTD, a Cyprus private limited company, registration number 60149471K, with its registered address and principal place of business at Kalymnou 1, 6037, Larnaca, Cyprus ("SKINTITANS" or "we").

This Refund Policy forms part of the Agreement together with the Terms of Use.

DEPOSITS

Coins are credited to your SKINTITANS balance when a skin deposit or a cash deposit is completed. Coins credited this way are final. We do not refund a completed deposit.

Coins cannot be turned back into money. You can spend them on skins from the marketplace.

SKIN PURCHASES THAT FAIL

When you buy a skin, the Coins are taken from your balance first. If the skin cannot be delivered to your Steam account, the Coins for that skin are refunded to your coin balance automatically. You do not need to contact us.

The refund shows in History. If you buy several skins in one order, only the skins that fail are refunded. The skins that are delivered stay paid for.

If a refund does not appear in History after a reasonable time, contact support and tell us the date and the name of the skin.

CHARGEBACKS

In case of disputes (chargebacks) regarding your purchases, we will block your account but keep it for 180 days from your last purchase.

CONTACT

For questions about this Refund Policy, write to [email protected].